IELTS Cambridge Book 13 Test 2 GT – Letter

Question – 

WRITING TASK 1

You should spend 20 minutes on this task.

You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.

Write a letter to the manager of the hotel. In your letter:

  • say what the participants liked about the hotel
  • explain why they were unhappy about the food
  • suggest what the manager should do to improve the food in future

Write at least 150 words.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Answer – 

Dear Sir or Madam,

I am writing to give you positive and negative feedback from my colleagues about your place and the food served during our work full-day meeting in your hotel on 10th May 2024.

The things my company’s employees liked about your place were the cleanliness and tidiness. They all praised your staff members’ organization and management skills, and the chairs and tables were spotless and quite comfortable to sit on. Also, the air conditioning was just perfect. Although it was scorching hot outside, we never felt its effects inside, and neither was it too cold.

The food, however, did not meet our expectations because either the taste was bland or it was not cooked properly. Take pasta, for example; it was so undercooked that we could not chew even one bite properly and had to spit it out. Moreover, Indian food items had too much salt, and there was not enough variety for vegetarians.

To enhance the dining experience, expand your menu and add more vegetarian food items. As more people turn to vegan food, you can add some vegan products. Moreover, ask your chefs to at least taste the final dish before serving it to the customers so that it elevates the dining experience.

Thank you for your consideration.

Best regards,

Tom Hanks